Refund Policy

At Pro Assignment Writing Help, customer satisfaction is our priority. We are committed to delivering high-quality academic writing services. If you are not satisfied with our service, you may be eligible for a refund under the conditions outlined below.

1. Order Cancellation

You may cancel your order before work has started and receive a full refund.

• Before a writer is assigned: 100% refund.

• After a writer has been assigned but before substantial work has begun: Partial refund may be issued based on the amount of work completed.

• After the first draft has been delivered: Refund requests are generally not accepted, as the service has already been provided.

2. Plagiarism Guarantee

We guarantee original content written from scratch.

If credible evidence confirms that the delivered work contains significant plagiarism that is not caused by properly cited material or customer-provided content, we will first offer a free revision. If the issue cannot be resolved, you may be eligible for a full or partial refund after our quality assurance review.

3. Late Delivery

We always aim to deliver your order before the agreed deadline.

If a delay occurs due to reasons within our control and it significantly affects the usability of your order, you may request an appropriate partial refund. Refund eligibility depends on the length of the delay and the circumstances involved.

Delays caused by late customer responses, missing instructions, or additional requirements requested after the order has started are not eligible for compensation.

4. Quality Concerns

If you believe the delivered work does not meet the original instructions, please contact us first. Our quality assurance team will review your concerns and provide free revisions where appropriate.

If, after reasonable revision attempts, the work still fails to meet the agreed requirements, you may request a refund. Each request is reviewed individually based on the original order instructions and supporting evidence.

5. Revision Policy

Free revisions are available for work that does not match the original instructions provided when placing the order.

Revision requests cannot be used to:

• Change the original topic or assignment.

• Add new requirements not included in the initial order.

• Request an entirely different paper.

Additional charges may apply for major changes outside the original project scope.

6. Refund Request Period

All refund requests must be submitted within 14 days of receiving the completed order. Requests submitted after this period may not be eligible for review.

7. Non-Refundable Situations

Refunds will generally not be issued if:

• The work has been approved by the customer.

• Poor grades result from factors outside our control, including tutor preferences or changes made by the customer.

• The customer provides incomplete or incorrect instructions.

• The customer fails to respond to clarification requests that affect the project.

8. Refund Processing

Approved refunds are normally processed within 5–10 business days using the original payment method. Processing times may vary depending on your payment provider or bank.

9. Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact our support team through proassignmentwritinghelp.co.uk. We will review your request fairly and respond as quickly as possible.